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Course List
We are currently providing shorter “Introduction to” ½ day seminars on the following business skills:
Course Title Area
Basic Selling Skills Sales
Basic Customer Service Skills Customer Service
Basic Marketing Strategy
GDPR and Data Protection Business Management
Funding your business Strategy
Using a Business Advisor or Coach Business Management
One day workshops on:
Course Title Area
How to sell more Sales
Why write a Business Case? Business Management
Why write a Marketing Plan? Strategy
Why use Project Management? Business Management
What is Customer Service? Customer Service
How to Present Sales
What is SCRUM all about? Business Management
Why should I Identify and Mitigate
Risk in my Business? Business Management
A flavour of HR HR
Developing teams at work HR
How do I know I am being successful? Business Management
Multi-day courses on:
Course Title Area
Professional Selling Skills Sales
Key Account Management Sales
Developing a Marketing Strategy Strategy
Pitching and Presenting Sales
Agile delivery practices Business Management
Excellent Customer Service as a strategy Customer Service
What an owner needs to know about HR. HR
Industry Specific Training
Course Title Area
Customer Service in the small hotel sector. Hospitality
Customer Service in the Food & Drink sector Hospitality
Managing patients in the nursing home Nursing and Residential Care
Managing patients at home Nursing and Residential Care